Emotional Intelligences for Sales Success

Embrace Empathy: Leveraging EQ Enhances Sales Performance

Provide your sales team with the skills, tactics, and tools to grow account revenue.

Boost Your Sales Success with Emotional Intelligence

salespeople struggle to build strong client relationships, as they won’t effectively understand or manage emotions. Their communication may lack empathy and nuance, leading to misinterpretations and dissatisfaction. High stress levels and poor conflict resolution can result in burnout and strained client interactions.

Additionally, a lack of adaptability may hinder their ability to respond to changing client needs and market conditions. Ultimately, this can lead to decreased sales performance, lower client retention, and a negative impact on the overall success of their sales efforts.

Access, Engage, and secure your strategic accounts

Growth demands more than a strategic mindset and new tactics.

The real success starts with equipping your team to excel in serving your most important accounts.

The Power of EQ:
Driving Sales Success through Emotional Intelligence

In today’s fiercely competitive market, mastering emotional intelligence (EI) is essential for achieving sales success. This two-day program is designed to equip sales professionals with essential EI skills to build trust and foster long-term client relationships. Participants will gain a deep understanding of EI components like self-awareness, self-regulation, motivation, empathy, and social skills.

Through a mix of theoretical insights and practical exercises, attendees will learn to manage emotions, develop empathy, and enhance communication and negotiation skills. The program also covers leadership techniques to motivate and guide sales teams using EI principles.

By the end of the program, participants will have personalized action plans to integrate EI into their sales strategies. They will leave with practical tools for continuous EI improvement, enhancing their overall sales performance. The program includes post-session resources and optional coaching for ongoing support.

Learning Objectives

After attending the program, participants can achieve the important objectives as follows:

Increase self-awareness to identify personal strengths and weaknesses in sales.
Enhance emotional regulation to manage stress and maintain composure under pressure.
Develop empathy to better understand and respond to customer needs.
Strengthen communication and negotiation skills for building robust client relationships.
Apply leadership techniques to effectively motivate and guide sales teams using Emotional Intelligence (EI) principles.

Who Should Attend

New Business Development Professionals
Key Account Managers, Global Account Managers, Strategic Account Managers, and Major Account Managers
All those on the Key Account Support Team
Senior Sales Staff and Account Managers with an interest in Key Account Management

Duration : onsite 2 day, online- 2.5 hours x 8 sessions

Course Contents

Flexible Delivery Options

World-Class Facilitators

We’re proud to have top-tier facilitators. Consistently, we receive feedback such as: ‘It was the most effective training our company has ever experienced.